Broken fingerprint extraction or incompatible USB size.

As of 2025/2026, some users have reported firmware versions such as for Media Display systems. Troubleshooting Tips System Reset:

The update process for both systems relies on the same official software tool, but the files downloaded will vary based on your specific hardware. Why You Should Update Your Firmware

Start the engine. throughout this step to prevent the system from entering battery-saver mode. Turn on your Media Display.

The USB drive must be formatted to the FAT32 file system. NTFS or exFAT formats will not be recognized by your car.

Updating your Dacia Media Display is not as simple as updating a Tesla or a smartphone, but it is entirely doable for a careful DIYer. If your system is working perfectly, you do not need the update. However, if you suffer from weekly Bluetooth drops or laggy maps, the latest firmware is a genuine quality-of-life improvement.

Plug the USB drive into the vehicle's official USB port (usually located next to the screen).

Optimizes menu transitions and reduces screen lag.

Your vehicle fingerprint file might be missing or corrupted. Format the USB on your PC and repeat Step 1 entirely.

Open the Toolbox application. It will automatically detect the car's fingerprint on your USB drive. Create an account or log in if prompted.